Refund & Privacy Policy

Welcome to BlueSpark Pools!

At BlueSpark Pools, we are committed to providing high-quality pool maintenance and cleaning services. Please carefully review our refund policy before purchasing or booking a service:

1. No Refunds

All services provided by BlueSpark Pools are non-refundable. Once a service has been booked and payment has been made, no refunds will be issued under any circumstances, including but not limited to service dissatisfaction, change of mind, or cancellation by the client after the 24-hour window.

2. Service Quality

In the event that you are not satisfied with the quality of our service, please notify us within 24 hours of the service completion. While we do not offer refunds, we will work with you to address any concerns and ensure the service meets your expectations.

3. Cancellations

Cancellations must be made at least 24 hours prior to the scheduled appointment. Failure to cancel within this time frame may result in a charge for the full service without the possibility of rescheduling or refund.

4. Information Collection

We collect personal information that you voluntarily provide, such as your name, email address, phone number, and service preferences when you use our website or book a service.

5. Information Usage

The information we collect is used to provide and improve our services, process payments, communicate with you, and ensure customer satisfaction.

6. Third-Party Sharing

We do not share, sell, or rent your personal information to third parties except when necessary to provide the requested service or when required by law.